Terms & Conditions

1. About These Terms

These Terms and Conditions govern your use of services provided by QUANTIVA ("we", "us", "our"), a performance marketing, talent placement, and training agency based in Cape Town, South Africa. By engaging our services you agree to these terms in full.

2. Services

QUANTIVA provides digital marketing services including paid search, paid social, SEO, talent placement (outsourced and permanent), and team training. All services are subject to a signed agreement or accepted proposal before work commences.

We reserve the right to decline any engagement at our discretion.

3. Payment Terms

Invoices are due within 7 days of issue unless otherwise agreed in writing prior to engagement. QUANTIVA reserves the right to pause or suspend services on accounts with outstanding balances beyond 14 days.

All pricing is exclusive of VAT unless stated otherwise. Ad spend budgets are billed separately and paid directly to the relevant advertising platforms.

4. Intellectual Property

All strategies, reports, creative work, and deliverables produced by QUANTIVA during an engagement become the property of the client upon receipt of full payment.

QUANTIVA retains the right to reference the engagement for portfolio, case study, or marketing purposes unless the client requests otherwise in writing.

5. Confidentiality

Both parties agree to keep all business information, account data, strategies, and materials shared during the engagement strictly confidential. This obligation survives the termination of any agreement.

6. Client Responsibilities

The client agrees to:

• Provide timely access to relevant accounts, assets, and information required to deliver services
• Approve briefs, strategies, and creative work within agreed timelines
• Ensure sufficient ad spend budgets are maintained on platforms during active campaigns
• Communicate material changes to business objectives or scope promptly

Delays caused by the client may affect delivery timelines and do not constitute grounds for refunds or fee reductions.

7. Limitation of Liability

QUANTIVA will perform all services with reasonable skill and care. However, we are not liable for:

• Indirect, consequential, or incidental losses
• Changes to advertising platform algorithms, policies, or costs
• Results influenced by factors outside our reasonable control, including market conditions, competitor activity, or platform outages
• Loss of data, revenue, or business opportunity

8. Termination

Either party may terminate an ongoing engagement with 30 days written notice to quantivamediagroup@gmail.com. All fees accrued up to the termination date remain payable.

QUANTIVA may terminate immediately in cases of non-payment, breach of these terms, or conduct that is harmful to our business or team.

9. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

10. Contact

For any questions regarding these terms, please contact us at quantivamediagroup@gmail.com or call +27 72 440 2538.